RETURN POLICY

We do our best to deliver quality products. However, if for some reason you’re not happy with your purchase, you can let us know by emailing, within 14 days, to returns@formulasimrigs.com. After receiving your request you have an additional 14 days to return the purchase to us. You will receive a refund for the original purchase price + shipping costs to your address. We do not cover the shipping costs to us.

 

Seats exemption:

Formula Sim Rigs, according to the EU community-based regulations, will only concede a return of items in case:

– We delivered a defective set of items.

– We delivered the wrong product (i.e., the user ordered a Nasctia LineX, but we shipped a Nascita Fiber).

 

In case of defective/wrong good delivery, the customer can contact us WITHIN 14 days from the purchasing date at returns@formulasimrigs.com. The customer must provide the following information:

The invoice of the order.

The list of purchased goods.

The reason because he requires a return of items.

This document represents a legal agreement between us, Formula Sim Rigs, the website/eCommerce legal owner located at https://www.formulasimrigs.com, and the customer who purchases one/multiple items from the store.

By purchasing one or more items in our online store, the customer agrees to have carefully read and understood the following legal clauses.