We do our best to deliver quality products. However, if for some reason you’re not happy with your purchase, you can let us know by emailing, within 14 days, to firstname.lastname@example.org. After receiving your request you have an additional 14 days to return the purchase to us. You will receive a refund for the original purchase price + shipping costs to your address. We do not cover the shipping costs to us.
Formula Sim Rigs, according to the EU community-based regulations, will only concede a return of items in case:
– We delivered a defective set of items.
– We delivered the wrong product (i.e., the user ordered a Nasctia LineX, but we shipped a Nascita Fiber).
In case of defective/wrong good delivery, the customer can contact us WITHIN 14 days from the purchasing date at email@example.com. The customer must provide the following information:
The invoice of the order.
The list of purchased goods.
The reason because he requires a return of items.
This document represents a legal agreement between us, Formula Sim Rigs, the website/eCommerce legal owner located at https://www.formulasimrigs.com, and the customer who purchases one/multiple items from the store.
By purchasing one or more items in our online store, the customer agrees to have carefully read and understood the following legal clauses.